Role of Technology Integration in Enhancing Public Sector Governance and Service Delivery in Pakistan

Abstract

This studies is at the impact of integration of era on growing the general public quarter governance and carrier provision in Pakistan. It appears into the effect of e-authorities structures, special structures/ systems to statistics analytics and cellular and its outcomes on transparency, responsibility, performance, citizen pleasure and coverage responsiveness. Using the combined strategies approach (N=four hundred surveys; n=20 professional interviews), the studies findings display that even as the effect of era integration has a tendency to be fantastic at the transport of offerings and governance consequences, this utility nevertheless famous some of demanding situations inclusive of infrastructure gap, virtual literacy deficit, cyber safety challenge, and institutional resistances. The consequences factor to the need for coverage changes, functionality development, inclusive virtual techniques and strong governance frameworks as a manner to get the first-class out of era to its public fee in Pakistan.